Picklers Pickleball Club

Dmitri Belyi 7 months ago

The owner is extremely unfriendly and seems to be on some-kind-of power trip. My friend and I reserved the slot for an open play the day before and drove 40 miles (each way) to play , but he did not allow me to play, siting that my sneakers were running shoes, not pickleball. These are new, New Balance with NON-MARKING, white soles, plenty tested on 4 other courts before. Offered a well-used, smelly, 1 size too-small sneakers for me to wear. Refused to refund the fees, too! Just so absurd to create an issue and lose customers for no reason, whatsoever. Quite a frustrating experience.. Not going back there

Hadar Hazan 9 months ago

It is very rare for me to leave a negative review, as I generally try to avoid writing anything that could harm a business. However, this place is inexpensive for a reason. Management was consistently rude and unprofessional, and the owner is particularly obnoxious, which made the experience unpleasant. The facility lacks basic amenities, including a water fountain and natural light, and enforces a strict cancellation policy that charges you if you cancel within 24 hours (everybody else allow up to 2h) For a small additional cost (2.5$), I would much rather play elsewhere (True Pickleball!) and receive respectful, customer-focused service. Based on this experience, I would not return.

James Rivera 9 months ago

This could easily have been a five star. We checked this out for the first time yesterday. And we're new to pickleball. The courts were nice. The folks playing were really good people. However, the male front end was both incredibly rude and awkward. Walking in gathering my bearing he walks up and says "Shoes". No greeting or explanation. Just an uncomfortable stare as I'm trying to understand what's happening. And proceeds to lecture me about courts and salt and some other stuff. Baffled I just accepted it and was getting ready. Though at this point I'm frustrated about the encounter and am waiting to get onto the court. Trying to just cool off to get into the zone. The same man rolls up giving me crap about there needing to be 4 people on at all times. Again with a rude tone and an awkward stare. To which it was pointed out that there already was more then four, and other folks and different courts with the same situation. This was literally minutes after the first encounter. So while the request are totally understandable and viable, the staff handled it as poorly and unprofessionally as possible.

Maribeth Livingston a year ago

The owners are incredible nice and helpful. Courts are well maintained and clean. My husband and I have been participating in the leagues for the past several sessions and have had a lot of fun. Highly recommend!

Trevor Bodogh a year ago

In town for work from Niagara Falls Canada, and so happy to have found this place! Brand new Pickleball spot, Run by two lovely people, and each night I did the drop in sessions I met wonderful people and had a blast!! Awesome pizza place right beside it as well for post-play hunger.